Are you building a business that makes money – or a business that gives you freedom?
It’s a question I’ve been asking myself a lot lately.
As we head towards 2027, the online business world seems more divided than ever.
One minute, we’re told that the secret to financial freedom is selling a £27 digital product on autopilot.
The next, we’re being encouraged to ditch the low-ticket offers and sell £2,500 coaching programmes instead.
And somewhere in the middle, we’re all trying to work out how to make a decent living without spending every waking hour working.
I’ve spent nearly a decade building an online business, creating and selling courses, coaching clients and, more recently, building my software company, Flowelle.
And I’ve learned something important.
The business model that makes the most money isn’t necessarily the one that gives you the best life.
So let’s explore low-ticket versus high-ticket offers, what the numbers actually look like, and why I believe there’s a third option worth considering in 2027.
What Is the Difference Between Low-Ticket and High-Ticket Offers?
Low-ticket offers are affordable products or services that typically require less commitment from the buyer.
Think:
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£27 digital guides and mini-courses.
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£47 online workshops.
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Affordable memberships.
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Downloadable templates and resources.
High-ticket offers, meanwhile, involve a larger investment and often provide more personalised support.
Examples include £2,500 coaching programmes, £5,000 mentoring packages or premium done-for-you services.
Both business models can be profitable.
But they require very different approaches to marketing, sales and delivery.
Low Ticket vs High Ticket: The £10,000 Question
Let’s say your goal is to generate £10,000 in monthly revenue.
Here’s what that looks like.
| Offer price | Sales needed to reach at least £10,000 |
|---|---|
| £27 digital product | 371 |
| £97 workshop | 104 |
| £497 course | 21 |
| £2,500 coaching programme | 4 |
| £5,000 premium package | 2 |
Suddenly, selling high-ticket offers sounds rather appealing, doesn’t it?
Just four clients paying £2,500, compared with 371 people buying your £27 product.
But there’s a catch.
Revenue isn’t the same as profit. And profit isn’t the same as freedom.
A high-ticket coaching business might generate £10,000 in a month, but how many hours will you spend delivering those services?
Meanwhile, a £27 digital product could sell repeatedly through an automated funnel without requiring you to personally deliver it every time.
Of course, you still need to find those 371 customers.
Which brings me to the next point.
The Truth About Low-Ticket Digital Products
I love digital products.
I’ve built a significant part of my business around courses, memberships and helping people turn their expertise into something they can sell online.
And I’m a huge believer in the possibility of making money while you sleep.
But here’s what I think sometimes gets forgotten.
Passive income doesn’t mean doing absolutely nothing.
You still need to build an audience.
You might use Pinterest, SEO, podcasting, social media or paid advertising.
And you need systems that can turn interested visitors into paying customers.
Low-ticket products can be wonderfully scalable, but the marketing still needs to work.
Selling something for £27 isn’t automatically easier than selling something for £2,500.
You’re simply solving a different problem.
The Hidden Cost of High-Ticket Coaching
High-ticket coaching can be brilliant, especially when you’re starting an online business without a large audience.
You can generate meaningful revenue from a relatively small number of clients.
And when you’re working closely with people, you can make a genuine difference to their businesses and lives.
But I’ve experienced the downside of this model firsthand.
Over the past year, while building Flowelle, I’ve also been working one-to-one with clients.
I’ve helped them create websites, refine their offers, build sales funnels and develop their marketing.
And I’ve genuinely enjoyed doing it.
But something happened.
My clients were making progress.
Their websites were going live.
Their marketing systems were improving.
But my own marketing was slipping down the priority list.
And that’s when I realised how easily a successful service-based business can become another full-time job.
If your income depends entirely on you showing up, delivering and being available, how much freedom have you really created? This article talks about this more…
What About Scaling Your Business?
I’ve also been exploring the possibility of raising investment for Flowelle.
And that has brought up a completely different set of questions.
What if I could scale the company significantly?
What if I had investors, a bigger team and a much larger business?
Exciting? Absolutely.
But what if that also meant working 80 hours a week, answering to investors and managing a growing organisation?
Would that be success?
For some people, absolutely.
But I’ve spent years building a business that gives me flexibility and allows me to be present for my family.
I don’t want to sacrifice all of that just to build something that looks impressive from the outside.
And that’s why I think we need to stop assuming that bigger automatically means better.
The Third Business Model: Recurring Revenue
There’s another option that I think deserves far more attention as we head into 2027.
Recurring revenue.
Instead of constantly needing to find the next client or make the next individual sale, you create an offer that people pay for regularly.
That could be a membership, a subscription-based service, a software platform or an ongoing support programme.
For example, 100 members paying £97 a month would generate £9,700 in monthly recurring revenue, before costs and cancellations.
Of course, subscriptions aren’t magic. You still need to attract customers, provide ongoing value and keep people happy.
But recurring revenue can make your income more predictable.
And predictability gives you options.
Why Automation Matters More Than Ever
One of the biggest lessons I’ve learned from running an online business is that complicated technology can quietly steal your freedom.
You might have one platform for your website, another for email marketing, another for your courses, another for booking calls and another for managing clients.
Before you know it, you’re spending more time managing software than actually growing your business.
That’s one of the reasons I created Flowelle.
I wanted to bring the tools solopreneurs need into one place.
Websites, funnels, email marketing, CRM, bookings and automations.
Whether you’re selling a £27 course, running a membership or offering premium coaching, the right systems can help you attract customers, nurture relationships and make sales without doing everything manually.
Because automation isn’t about removing the human side of your business.
It’s about giving yourself more time to do the things that actually matter.
How to Choose the Right Online Business Model for 2027
Before you launch another offer, ask yourself three questions.
How much money do I actually want to make?
Not what Instagram tells you to make. Not what somebody else’s six-figure launch suggests you should be earning.
What do you need to support the life you want?
How many hours do I want to work?
Because there’s little point building a business that generates wonderful revenue if you’re too exhausted to enjoy it.
What do I want my working days to look like?
Do you love working directly with clients?
Would you prefer to create courses and content?
Do you want to build a membership community?
Or would you rather create something that can operate without your constant involvement?
There isn’t one perfect answer.
And your answer might change as your life changes.
Final Thoughts: Build a Business That Gives You a Life
As we head into 2027, I don’t believe the future of online business is simply about choosing the cheapest digital product or the most expensive coaching package.
It’s about creating a business model that works for you.
One that combines your expertise with smart systems, sustainable income and the freedom to live your life.
Because I don’t want to build a business that looks incredibly successful from the outside while I’m absolutely exhausted behind the scenes.
And I don’t want that for you either.
Ready to make your online business simpler?
Explore Flowelle and discover how you can bring your website, email marketing, funnels, bookings and automations together in one beautiful place.
And listen to the latest episode of Live More, Earn More for the full conversation about low-ticket offers, high-ticket coaching and finding the business model that actually works for you.
How to make time to work ON your business
I’m making a few practical changes to give my own business a regular place in my week. They’re deliberately manageable, because an ambitious plan is only useful if I can follow it.
1. Treat your own business like a client
Think about how you approach a client appointment. You put it in the diary. You prepare. You know what you’re there to do. Try giving your own business that same consideration.
Book a specific appointment with a clear task attached to it. For example:
- Draft this week’s email.
- Outline the next podcast episode.
- Review the call to action on your homepage.
- Plan the welcome emails for new subscribers.
“Work on my business” can feel so broad that you spend the whole session deciding where to start.
A clear task makes it easier to use the time you’ve protected.
2. Choose a marketing rhythm that fits your life
For a while, I was trying to publish three podcast episodes a week.
I managed it for some time, but with my current workload, that pace had become difficult to maintain.
So Lucy in HR had a conversation with Lucy in the marketing department and Lucy the CEO.
We agreed that one podcast episode a week was okay.
One episode, with an email to accompany it, gives me a commitment I can plan around.
Your version might be a weekly newsletter, a useful blog post or a regular LinkedIn update.
The question is: what can you keep doing alongside the business and life you have now?
Start there. You can review it as your capacity changes.



